shopee hotline

Shopee Malaysia Phone Numbers and Emails

Customer Service:

Shopee Malaysia Emails:

[email protected]

[email protected]

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Contact Information

Corporate Office Address:

Shopee Mobile Malaysia Sdn Bhd

Suite 18.01, Level 18, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra,

Kuala Lumpur, Kuala Lumpur 59200

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Other Info (opening hours):


Monday - Sunday: 9.00am - 6.00pm

How Good is Shopee Malaysia's Customer Service?

Summary of Shopee Malaysia Customer Service Calls

trăng tròn.5K TOTAL

00:00 AVG CALL


Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shopee Malaysia?

Shipping and Delivery Question:

  • “Did not receive my refund 13th July up till now, to tướng my credit card”
  • “Didn't received the parcel”
  • “I have not received my parcel”

Refund Question:

  • “I want to tướng Refund my money”
  • “Refund many is not receive”
  • “About refund”

Request for Information Question:

  • “Inquiry”
  • “I want to tướng ask about Spaylater”
  • “I want confirm date delivery”

Account Question:

  • “Sya ada problem ngn trương mục shopee sya”
  • “Account spay later”
  • “Regarding my account”

Return/ Replace Question:

  • “Return”
  • “Want to tướng ask for change address”
  • “Saya nak return barang”

Payments and Charges Question:

  • “Can't print out my waybill”
  • “I cannot tự my payment on my shoppe accout”
  • “Double payments”

Product/ Service Question:

  • “Shopee food”
  • “I needto cancle the order and the seller reject to tướng cancle!”
  • “Daftar shopee food ada problem”

Activation/ Cancellation Question:

  • “Want cancel payment Electric (NUR POWER)”
  • “Cancellation of order not resolved.”
  • “I need to tướng cancel order cust”

Cards Question:

  • “I cannot add my master card”
  • “Credit thẻ issue”
  • “Isue thẻ bank”

Staff Question:

  • “Urgent change of courier service provider”
  • “Very disappointed your service”
  • “I receive a calling from whatapps saying shopee staff”

Employment Question:

  • “About part time job”
  • “Asking for job”
  • “Need payslip”

Website/ Application Question:

  • “My offers khuyến mãi launch at trang web dissappear”

Other Question:

  • “Shoppee pay”
  • “Barang belum sampai”
  • “To enquire about spaylater”

Compare Shopee Malaysia To

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Lazada Malaysia
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